Symptom Tree t037
Cause | Correction |
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Interview the operator to verify the complaint |
Refer to Driveability-General Information, the Driveability/Low-Power Customer Complaint Form, and the Driveability Checklist at the end of Section TS. Follow the instructions on the forms before continuing with this tree. |
Electronic fault codes active or high counts of inactive fault codes |
Refer to Section TF in the Fault Code Troubleshooting Manual, Bulletin |
Programmable parameters or selected features are not correct |
Check the programmable parameters and the selected features with an electronic service tool. Set the parameters and features again, if necessary. Refer to |
Engine is cold |
Allow the engine to warm to operating temperature. If the engine will not reach operating temperature, refer to the Coolant Temperature Below Normal symptom tree in Section TS. |
Engine brake adjustment is not correct |
Adjust the engine brakes. Refer to |
Engine brake on/off switch or circuit is malfunctioning |
Check the engine brake on/off switch and circuit. Refer to Procedure 019-034 and |
Engine brake solenoid, harness or connectors are loose, broken or have an open circuit |
Check the engine brake circuit, solenoid, and harness connectors. . |
Engine electrical ground is malfunctioning |
Check for poor battery and chassis grounds. Check ground wires or cables for loose connections. Check the following grounds, make sure they are secure, clean, and on a non-painted surface; engine block ground, chassis (or frame rail) grounds, ECM grounds, alternator and starter negative posts. Disconnect and clean the battery cable connections. |
Engine brake harness connectors are loose or broken |
Check the engine brake harness connectors. |
Air in the lubricating oil system |
Check the oil level. If the level is high, contact a Cummins® Authorized Repair Location. |
Lubricating oil leak (internal) |
Check the engine brake control valve and the engine brake piston. Refer to Procedure 020-024 in Section 20. |
Engine brake solenoid(s) is malfunctioning |
Refer to Procedure 020-012 in Section 20. |
Engine brake control valve(s) is malfunctioning |
Check the engine brake control valve(s). Replace the engine brake control valve(s) if necessary. Refer to Procedure 020-024 in Section 20. |
Engine brake lubricating oil passage is restricted |
Check the engine brake assembly for restriction. Refer to Procedure 020-024 in Section 20. |
Turbocharger is malfunctioning |
Perform diagnostics to determine if the turbocharger has failed. Replace the turbocharger as necessary. Refer to the Engine Performance Troubleshooting Tree in Section TT. |